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November 4, 2016 05:35:47 PM
In reply to cherrie, toronto
We appreciate having you join us at TD Helps, Cherrie. We'd be happy to help!
Please understand that although we would like to assist you directly, since TD Helps is considered an unsecured forum, we do not have access to your account information. Therefore, to best assist you, please give us a call at 888-751-9000. Our Specialists are available 24/7 and after account verification, they would be happy to review the account further with you and also close your current TD Debit Card if needed.
If you are currently enrolled for online banking, you may also send a secure message using https://go.td.com/20QUDRQ. To send a Secure Message you must first logon to your TD Bank online profile. Once you're logged in, on the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Additionally, if you prefer to speak to a Banking Specialists directly, we are also available for you to visit us. To locate the nearest TD Store to you, please click here: https://go.td.com/1f9DSJR.
We also see that you're writing in from, Toronto. Just in case you are looking to reach our partners in Canada, TD Canada Trust, you may submit your inquiry via their TD Helps page here: https://go.td.com/1Iam3rB. If you wish, you may even connect with them 24/7 at 1-866-222-3456.
We hope this information is helpful!
Shanika A, Mount Laurel
November 4, 2016 05:39:54 PM