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Muhammad, Deer park
September 21, 2015 11:25:15 AM
1 person recommended this |
In reply to Muhammad, Deer park
We appreciate your visit today, Muhammad. We understand your concern and would be glad to help provide additional details.
Depending on the type of account you have, a daily minimum balance may be required to avoid a maintenance fee. The monthly maintenance fee is assessed anytime your account balance falls below your daily minimum balance during your statement period. The fee will show on up on the last day of your statement cycle. Please note, you have until the end of the current business day to bring your balance above the minimum balance to avoid a maintenance fee.
From your inquiry, it sounds like you may have a Convenience Checking account. For more information on our TD Convenience Checking, we invite you to take a look here: http://bit.ly/18IVtY0. If this is not the account type you have and are unsure of what you have, it will be listed on your paper statements. If you do not have a paper statement handy, that's okay! You may view this information via your Online Banking.
Once you've logged onto your Online banking here: http://bit.ly/1eaISlq, please select the "Accounts" tab and select "Statements." Another window should open with your statement images where you can view your account type.
If you have any further questions or concerns, please feel free to contact us at 888-751-9000 to speak with our Banking Specialists, available 24/7. After account verification, our Specialists would be more than happy to review your account with you. Or if you prefer, you can stop by any TD Bank location during lobby hours. Please visit: http://bit.ly/TDStores to find a location near you.
Please also understand that although we would like to assist you directly, we do not have access to your account information as TD Helps is considered an unsecured site.
We hope this was helpful, Muhammad. Please do not hesitate to reply back should you need anything else. Enjoy your day.
Yen D, Mount Laurel
September 21, 2015 11:27:37 AM
1 person recommended this