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August 22, 2016 06:55:59 AM
1 person recommended this |
In reply to Tom, Lincroft
We understand your concern, Tom. We'd be glad to help.
We have identified the email you received as a phishing attempt. Please note that this message was not sent by TD Bank. If you like, we would appreciate a copy of the email for our research, and please forward it to us at email@example.com. You may also call us 24/7 at 888-751-9000 for assistance. Once complete, we recommend deleting this email immediately and ensure you do not click on the link nor provide any personal account information.
When you get a moment, we'd like to invite you to visit here: http://go.td.com/1pxZPLh for information on Security Frequently Asked Questions (FAQs) that may help if you have any additional questions and concerns.
We hope this covers your next steps, Tom. Have a good day.
Megan K, Mount Laurel
August 22, 2016 06:56:08 AM
3 people recommended this
In reply to Megan, Mount Laurel
i only need my bank statment every january and febuary could kept on recored
gina, north bergen
December 11, 2017 01:03:33 PM
In reply to gina, north bergen
Welcome to the conversation, Gina! We're glad to discuss statement options with you!
In many cases, statements are generated on a monthly basis for a deposit account. If you no longer need this information mailed to your address monthly, you can always enroll in paperless statements.
To sign up, you must first sign in to Online Banking. You can do so here: https://go.td.com/1eaISlq. Once signed in, please follow the steps below:
1. Click the Customer Service tab.
2. Select the link for Online Statement Settings.
3. Select the Online Statements option.
4. Select the Email Address you wish to have statements alerts sent.
5. Review the Online Paperless Statement Customer Agreement and hardware and software requirements.
6. Click the check boxes indicating that you meet our system requirements and click Save Changes.
If you have any trouble signing up, our Banking Specialists would be glad to walk you through the process. Feel free to give them a call 24/7 at 888-751-9000.
Our TD credit card accounts are also eligible for paperless statements. You can sign up for online access and enroll in paperless statements by visiting here: http://bit.ly/28LTtn1 or by connecting with a Credit Card Specialist 24/7 at 888-561-8861.
After you've enrolled in paperless statements, you can always request a physical copy of the months you need by calling a Banking Specialist, sending a secure message while logged in to Online Banking or by visiting a TD Store! You can review Stores near you here: http://go.td.com/1f9DSJR.
There are some account types, such as loans, that are ineligible for paperless statements. At this time federal regulations require financial institutions to report this information to their Customers each statement cycle.
We hope this information helps, Gina. Feel free to reach back out if you have more questions!
Megan K, Mount Laurel
December 11, 2017 01:03:52 PM