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I am locked out of my account
August 24, 2017 09:32:17 AM
In reply to Brian, Cincinnati
Happy Thursday, Brian, and welcome to TD Helps!
We're sorry to hear that you're having trouble with your Online Banking, and because your account is already locked, we apologize as you will not be able to reset it online.
Fortunately, our Digital Banking Specialists are available 24/7 at 800-493-7562 to assist you. Upon proper account verification, they will be able to help you gain your online access back immediately!
In addition to calling, you're also more than welcome to visit a TD Store location, during lobby hours, for assistance. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
Please don't hesitate to let us know if you have any additional questions, Brian. Have a great rest of your week!
Brittany M, Mount Laurel
August 24, 2017 09:32:35 AM