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Im trying to contact customer service by calling but no one is taking the call. i would like to unblock this. i have like 1 year without any transaction.
June 30, 2015 07:31:16 PM
In reply to Alessandro, Caracas
We're sorry to hear that you're unable to access your online account, Alessandro. We'd be glad to point you in the right direction.
We've noticed that you're writing to us from Venezuela. In order to regain access to your online account from overseas, we ask that you contact us directly. You are able to reach us from outside the U.S. by dialing 856-751-9000 or 215-569-0518 from a landline telephone with operator assistance. After account verification, our Representatives will be glad to help you regain access.
If you are unable to verify your account, we apologize for any inconvenience however you would need to visit a TD Store upon your next visit to the U.S. for help. To take a look at TD Stores you'd like to visit and their hours please visit http://bit.ly/TDStores.
Again, we apologize for any inconvenience and have a good day.
Megan K, Mount Laurel
June 30, 2015 07:31:37 PM
1 person recommended this
In reply to Megan, Mount Laurel
MY ACCOUNT WAS BLOCKED AND NOW I M IN MOROCCO how can i solve this
July 2, 2015 01:26:13 PM
In reply to khalid, casablanca
It's great to see you on TD Helps, Khalid and we're sorry to hear you are having difficulties.
It sounds as though you are having troubles accessing your Online Banking, based off of your question.
In order to regain access to your online account, we ask that you contact us directly for assistance. You are able to call us 24/7 by dialing 888-751-9000 (800-493-7562 option 2 for BusinessDirect). After speaking with our Representatives, they will be happy to help you log in again and with your security questions.
If you find yourself near a TD Store, feel free to visit us during lobby hours for assistance. To take a look at our list of TD Stores, please visit http://bit.ly/TDStores.
If you're traveling, you are able to reach us while overseas you can call us at 856-751-9000 or you can call collect from a landline at 215-569-0518.
Hope to hear from you soon and have a nice day.
Brian M., Mount Laurel
July 2, 2015 01:27:22 PM
In reply to Brian, Mount Laurel
can you give me international tel number
July 4, 2015 02:36:22 PM
Hi Khalid, thanks for joining the chat.
If you need to call us while you're outside the United States you may do so by dialing 856-751-9000 or collect with operator's assistance from a land line phone by asking the operator to dial 215-569-0518.
Let us know if you have any more questions and enjoy your weekend!
Customer Service Team, Mount Laurel
July 4, 2015 02:40:03 PM