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of my lien being released and i had to send my documents to TD Auto to have them sign a relase of documents. I had the customer service rep send me a copy of the release of lien for my record (it hasn't come yet). But I also sent the documents I needed signed to the PO Box in Texas that your customer rep told me to send it to and I haven't heard anything and I am worried. This has been almost a month. I looked online and I don't see a Texas location.
February 18, 2016 08:29:20 AM
In reply to Jessica, Tempe
We understand your concern, Jessica and we'd be glad to point you in the right direction.
As you mention that your loan was held by TD Auto Finance, we recommend reaching out to them directly for assistance. They are available Monday through Friday 8:00AM to 10:00PM and Saturday 8:00AM to 7:00PM at 1-800-556-8172 to assist you.
We hope to hear from you soon, Jessica and have a good day.
Megan K, Mount Laurel
February 18, 2016 08:29:35 AM