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Marsha, Little River
September 21, 2015 06:42:56 PM
1 person recommended this |
In reply to Marsha, Little River
Hi Marsha, good evening to you and great question!
If you have written an actual "paper" check to a third party and there were insufficient funds for it when it was presented to your account, there is a possibility it could be returned the day after it is presented.
If this happens, a copy of the returned check will then be mailed to the depositor (your payee) and they will have the option to re-deposit the check if they wish. While TD Bank will not send this through on their behalf, your payee can attempt to deposit the check again once they receive it. Keep in mind that they can deposit this item again anytime, so we recommend placing funds in the account as soon as possible.
In case this "check" payment was made electronically from your account, Marsha, or you wrote the check payable to a company, we suggest that you get in touch with them directly to determine their policies for returned items and for collecting the funds. Many companies will submit a payment again up to three times in an attempt to collect the funds due. Again, TD Bank would not submit this on their behalf.
Please note that if you made a payment using TD Bank Bill Pay and this item was returned, that payment will be automatically attempted again. We recommend that you get in touch with us 24/7 at 800-493-7562 so we can review the bill pay item for you and let you know how many more attempts might be made and when.
We hope this helps with your question tonight, Marsha!
Best of luck with this and have a great night.
Kristen P, Mount Laurel
September 21, 2015 06:48:17 PM
2 people recommended this
In reply to Kristen, Mount Laurel
How long would it take for the copy of the check to return. And how would TD know the address of the depositor ?
November 4, 2017 07:43:56 AM
In reply to Stephan, Winthrop
Thanks for joining in on the conversation today, Stephan.
We'll be happy to clear up any confusion.
In the event that a check you wrote is to be returned, a legal copy will be mailed to your payee, and this time frame can vary based on the financial institution where the deposit was performed. Here at TD Bank, this time frame can be anywhere from 7-10 business days. Additionally, legal copies of returned checks are typically mailed to address the financial institution has on file for the payee.
If a check you presented to a payee was returned, we'd like to recommend that your payee contact their financial institution directly for further information on how returned check copies may be delivered if they do not bank with TD Bank.
If you have any additional questions or concerns, you're more than welcome to call and speak with one of our Banking Specialists, 24/7, by simply dialing 1-888-751-9000. You're also welcome, as always, to visit a TD Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
We sincerely hope this clears up any confusion, Stephan.
Brittany M, Mount Laurel
November 4, 2017 07:44:12 AM