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November 6, 2014 04:59:37 PM
In reply to Deborah, Bedford
Thanks for joining us here at TD Helps, Deborah. We'd like to congratulate you on paying off your Auto Loan and we would be happy to point you in the right direction to get the information you need.
We recommend contacting one of our Specialists in our Financial Solutions Group (FSG) at 800-937-5020. Our Specialists are available 24/7 and will be more than happy to take a closer look into helping you get your title. They can also answer any additional questions that you may have. If your Auto Loan was through TD Auto Finance, please contact a TD Auto Finance Representative. They are available Monday through Friday 8am - 6pm at 1-800-556-8172 to help you.
As always you have the option of visiting a local TD Store to have a Representative look into this further. Check out http://bit.ly/TDStores for hours and locations near you.
We hope this helps, Deborah. Enjoy your day and let us know if you have any other questions.
Justin B, Mount Laurel
November 6, 2014 05:10:17 PM
I need a lien release for my Merz in order to trade it in on a new car.
Shirley, Walnut Creek, CA 94595
June 19, 2016 07:15:12 AM
In reply to Shirley, Walnut Creek, CA 94595
Thanks for joining us today, Shirley. We'll be glad to point you in the right direction today.
You're able to obtain a copy of this documentation by fax. You can fax the following information to our Consumer Release Department at 207-755-4245. Please be sure to include the following information:
• Your full name, address, and Social Security number
• The account number, if it is available
• The year, make, model and VIN, and the date it was paid off, if available
• Your request for a Release of Lien
• Your signature
When sending the fax, we recommend including your best contact number and your return fax number so that we can assist you as efficiently as possible. Please keep in mind that the turnaround time for the request is typically 3-5 business days.
If you prefer, you're always welcome to give us a call to place your request. Our Financial Solutions Group Specialists are available 24/7 at 800-937-5020, who can take your request by phone and have this documentation mailed out to you at the address on file.
If you'll be receiving the release of lien paperwork via mail, please allow additional time for mailing, typically a 5-7 business days turnaround.
Please note that if your Auto Loan was financed via TD Auto Finance, please contact a TD Auto Finance Representative for instructions to obtain your Release of Lien. They are available Monday through Friday 8:00 am to 10:00 pm and Saturday, 8:00 am to 7:00 pm at 800-556-8172 to help you.
We appreciate your visit, Shirley and hope you have a wonderful week!
Alara B, Mount Laurel
June 19, 2016 07:15:56 AM