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There was a message from fraud company, I have called and verified the transaction today, but yesterday I tried to use my debit card (had plenty of money on it) and it was declined, how do I know it's going to work the next time I use it?
Kaitlin, Fort Ann
November 15, 2015 02:17:57 PM
In reply to Kaitlin, Fort Ann
It's a pleasure to see you here at TD Helps Kaitlin.
There could be a number of reasons as to why your Debit Card is declining withdrawals or transactions. TD Helps is considered an unsecured forum and we do not have access to your personal/account information.
To best assist you, we recommend contacting our 24/7 Customer Service line at 888-751-9000 and one of our dedicated Banking Specialists can assist you. You may also visit any TD Bank location during lobby hours if you are unable to contact us via telephone. Please visit: http://bit.ly/TDStores to find a TD Bank near you.
Thanks for reaching out, Kaitlin and please take care.
Alara B, Mount Laurel
November 15, 2015 02:20:38 PM