Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I would like to get previous statements from an account that is now closed
Kelly, Saddle Brook
January 23, 2018 02:22:20 PM
In reply to Kelly, Saddle Brook
Welcome to TD Helps, Kelly! We'd be glad to help you obtain statements.
For closed accounts, you are always able to visit any TD Store during lobby hours to request account information. You can review TD Stores in your area and their hours here: http://go.td.com/1f9DSJR.
If you have active accounts still open with us, you can connect with us by visiting a TD Store, calling us 24/7 at 888-751-9000 or by sending a secure message online.
To send a secure message using Online Banking, please sign in here: http://go.td.com/1eaISlq and select 'Send a secure message' located in the 'Message Center' on the left hand side of the page. For Mobile Banking, select the option to 'Contact Us' followed by 'Send a secure message' after signing in.
When sending a message, be sure to include the closed account number as well as the month and year of statements needed.
Our Specialists over the phone and via secure message will be glad to request that statements be sent to you via mail. Keep in mind that mailed information may take up to 7-10 business days to receive.
Please know that when requesting certain copies, there may be an associated fee. To learn more about any fees that may be assessed for copies, please visit here: https://go.td.com/2kFZ5mK.
We hope these options help, Kelly. Have a good day!
Megan K, Mount Laurel
January 23, 2018 02:22:40 PM