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It has been years since I had this account, I do not even have this account # any loger......how do I go about accessing this very old account?
October 6, 2015 12:24:07 PM
1 person recommended this |
In reply to David, Peabody
Nice of you to write into us on TD Helps, David.
As it sounds like you haven't accessed your account in some time, we want you to know that your account may be considered abandoned/unclaimed if you haven't made a deposit, withdrawal, or transfer from your account or if there has been no Customer Contact within the past 3-5 years (depending on the state). If this is the case, your account may have been escheated to the State.
If you've received a letter stating that your account may be escheated, you will have to sign the bottom portion of the letter and return it in the envelope provided to keep your account open. You may also call our Abandoned Property Department at 800-281-0025, ext. 3736, 3729, 3321, or 3331 for further details.
Please keep in mind, TD Bank retains seven years of account history in our records. If your account was closed within this time frame and you'd like to access your prior statements, don't worry as we have some ways that this can be done.
If you currently have an active account with TD Bank in addition to the closed account, you can request statement copies with one of our Banking Specialists and we can mail them out to you to the address we have on record. Please call Customer Service 24/7 at 888-751-9000 for assistance, anytime it's convenient for you. Please note, you should expect to receive the copies in approximately 7 to 10 business days.
If you do not have an active account or if it's easier for you, you may also request statements by stopping by any local TD Bank Store, during lobby hours. Any one of our dedicated Customer Service Specialists would be able to assist. If the statements are recent, we may be able to provide you with the copies during your visit. We recommend contacting the TD Bank Store prior to stopping in, and to find a TD Bank near you, check out http://bit.ly/TDStores .
Please note, depending on the type of statement copy you are looking for, additional fees may apply. For more information, please refer to your Account Guide and the current Personal Fee Schedule here: http://bit.ly/1cTejgt (located under “copies”).
Have a marvelous day!
Sandy D, Mount Laurel
October 6, 2015 12:43:36 PM
1 person recommended this