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I made a purchase on the website dealfind.ca over a year ago, and because they were not able to fulfil the purchase due to a vendor that backed out, they offered me credit instead. Recently, the website went bankrupt, and the new owners are no longer honouring that credit. Is it too late to dispute the credit card charge if it was made more than a year ago? Thanks!
October 1, 2014 02:15:51 PM
In reply to Ryan, London
Thanks for connecting with us here on TD Helps, Ryan. We are more than happy to point in the right direction.
We noticed that you are writing in from London and we hope you are enjoying the fall weather! If you're referring to your Canadian TD Credit Card our friends to the north at TD may be able to help. Please visit their TD Helps page here: http://bit.ly/1qHQQns. You can also call 1-800-983-8472 between the hours of 7am and midnight, ET.
If this is a TD Bank US Credit Card, we recommend contacting our Credit Card Service Representatives to discuss and obtain information on the time limit, who are available at 888-561-8861, 24 hours a day/7 days a week. You may also refer to your credit card agreement for additional information. You also have the option of reviewing our generic personal credit card agreement: http://bit.ly/1klVfbF , located on page 11.
Please let us know if you need any additional information and have a fantastic day, Ryan!
Brian M., Mount Laurel
October 1, 2014 02:16:54 PM