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account and it still hasn't cleared throught.. how long do it normally take to clear. this there a Pacific time that it clears
Celine, ft Lauderdale
November 26, 2014 11:58:24 AM
In reply to Celine, ft Lauderdale
Hello Celine and welcome to TD Helps. We're glad to go over funds availability with you.
Based on the information you provided, you have made an ATM check deposit. Please note that TD Bank makes the first $100.00 available of your daily ATM check deposits immediately for accounts that are opened 90 days or greater. Deposits made through the ATM before 8:00 PM will be available on the next banking day. However, deposits made through the ATM after 8:00 PM will be considered the next days' business and will post to your account on the following business day. For example, if you make an ATM deposit after 8:00 PM on a Friday, that deposit is considered to be on Monday's banking day and will post to your account on Tuesday. Anytime a holiday falls on a Monday, the deposit will post to your account on Wednesday morning.
Because there are exceptions that may cause delays in funds availability, we invite you to look at our Personal Deposit Account Agreement here: http://bit.ly/1kb17UQ . On pages 38-41, you can find our Funds Availability Policy along with information about when you'll have access to deposits.
If the funds are still not available to you at this time, please feel free to call 888-751-9000, 24/7 to speak with one of our Banking Specialists. After account verification they'd be more than happy to review your account with you. You may also visit any TD Bank Store to have your account reviewed in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
Also, if you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you have not enrolled, please call us 24/7 at 800-493-7562 to speak with our Digital Banking Specialists. If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
Hope this helps, Celine and please let us know if you have any further questions.
LiShu R, Mount Laurel
November 26, 2014 11:59:36 AM