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I need to get my account back open because that's where my job send my money at
August 24, 2017 11:55:47 AM
In reply to onesha, miami
Good morning, Onesha, and welcome to TD Helps!
We're so sorry to hear that your account was compromised, and we'll be more than happy to help.
In order to receive a direct deposit into your account, typically speaking, your employer will require your account and routing number. In the event that the account you were receiving a direct deposit into was compromised, and closed, a new account should be opened to replace this account.
If you have not yet opened a new account with TD Bank, you have a couple options in which you may do so. The first would be to call and speak with a Banking Specialist at 1-888-751-9000, 24 hours a day, 7 days a week, or you may also visit your nearest TD Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR. You would also have the options of opening a new account online. It sounds as if you may have previously had a Checking account, and if this is the case, you're welcome to view our Checking account products here: https://go.td.com/2hbuGjJ, or even Savings accounts here: https://go.td.com/2bSlkVn. Simply click on the orange 'Open Account' button below the account of your choosing to start the account opening process.
Once your new account has been successfully opened, you will need to provide your employer with your new account number, as well as your routing number, so that they may successfully update your direct deposit information. We'd also like to recommend contacting your employer to determine if they may need any additional information.
It's important to note that if your employer sends your direct deposit to your closed, compromised account, the deposit will be returned, and sent back to your employer to be credited to an active account.
If you have any questions at all, please don't hesitate to contact a TD Store location, or call us at the number above. We're always happy to help!
Thanks for stopping by today, Onesha. Have a great rest of your day!
Brittany M, Mount Laurel
August 24, 2017 11:56:08 AM