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I recently learned that the account was still open and I have been getting charged a monthly fee of $25 for sometime. I need to know the balance on this account
Bryan, LIttle Silver
December 21, 2014 10:55:33 AM
In reply to Bryan, LIttle Silver
Thank you for joining us on TD Helps, Bryan. We are more than happy to help guide you in the right direction in retrieving your account status and for additional assistance.
As this pertains to your account in particular, we would need to review this further with you. We would like to assist you directly; however, we do not have access to your account information since this is considered an unsecured forum. Please feel free to call 888-751-9000, 24/7 to speak with one of our Banking Specialists. After account verification they'd be more than happy to review your account with you. Also, you may visit any TD Bank Store to make sure your account was closed. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
Also, if you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
We hope this information helps. Enjoy your weekend and Happy Holidays!
Kristen P, Mount Laurel
December 21, 2014 11:19:54 AM