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I called TDBank and they said they can either set up my payments to be automatically be taken out either by mail or I could go online to do it. They said it would be easier online but I can't even find out how to get into my car loan account. Is there a step by step?
August 5, 2015 12:03:36 PM
In reply to Paige, Cohoes
Hi Paige, it's wonderful that you chose to reach out to us today on TD Helps.
We'd be happy to go over with you all of your options for paying your auto loan. If you're trying to view your TD Bank auto loan (personal loan), you may do so via our Online Banking. If you already have Online Banking, you may request to add the TD Bank auto loan to be viewed alongside your other accounts. If you're not already enrolled with Online Banking and have an ATM/Debit Card you’re your Social Security number, you may fill out the online application to access your personal account(s). Please visit http://bit.ly/1lU2qfY to enroll for TD Bank Online Banking. Once there, you will need to choose "Personal" from the drop down box. Signing up for TD Bank Online is quick and easy – allowing you to view your accounts in just three simple steps! First, you'll have to accept the Online Banking Agreement. Then, we'll ask you to enter in your personal information (Name, Social Security number, account number, etc.) and finally, you will have to set up three security questions. After those 3 steps are completed, you will have immediate access to your account(s) online. If you only have this TD Bank auto loan with us or do not have a TD Bank ATM/Visa debit card, you may contact us 24/7 at 800-493-7562 for assistance.
You have a few payment options for your loan as follows:
- Go to http://bit.ly/1p7K5PC to make a one-time payment (using checking account only).
- Speak with a Financial Solutions Group Specialist 24/7 at 800-937-5020 to make a one-time payment (using checking account only).
- Visit a TD Bank Store to make a one-time or recurring payment (using checking account or cash). For a TD Bank Store near you, please look here: http://bit.ly/TDStores.
- You can mail in your payment to: TD Bank, N.A. ME2-001-033, P.O. Box Number 1190 Lewiston, Maine 04243.
For other frequently asked questions regarding loan payments, please visit: http://bit.ly/1BKL0ZI.
If your Auto Loan is through TD Auto Finance, we recommend contacting a TD Auto Finance Representative. They are available Monday through Friday 8:00AM to 10:00PM and Saturday 8:00AM to 7:00PM at 800-556-8172 to assist you.
We hope that you find that this cleared things up for you and please have a great day!
Sandy D, Mount Laurel
August 5, 2015 12:11:03 PM