Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
October 21, 2015 11:54:38 AM
In reply to Michael, Manalapan
Thank you for reaching out to us on TD Helps, Michael. We'll be happy to point you in the right direction for assistance.
As this is pertaining to your specific account, we would need to review this further with you. Unfortunately, we do not have access to your personal information since TD Helps is considered an unsecured forum. To obtain additional information on this particular transaction, please feel free to call 888-751-9000, 24/7 and speak with one of our Banking Specialists. After account verification, they'd be more than happy to review your account transaction with you, provide more information on the transactions in question and provide any possible solutions to help you recover the funds if it is determined that the transaction is unauthorized. You may also visit us at any TD Bank Store location, during lobby hours to have your transaction reviewed in person. For a listing of TD Bank Stores locations and hours, please see here: http://bit.ly/TDStores.
If you are enrolled for online banking, another way to contact us is by sending us a Secure Message. To send a Secure Message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
Thanks again for writing to TD Helps, Michael. Let us know if you have any other questions and have a wonderful afternoon.
LiShu R, Mount Laurel
October 21, 2015 11:56:49 AM