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I got a letter in the mail saying they would close my account I'm going to put money in my account and fix the issue but I was wondering if I didn't do it in time would they close my savings account too being it the same account number for both??
Amanda, Staten Island
February 28, 2015 11:16:10 AM
In reply to Amanda, Staten Island
Thanks for reaching out to us about your accounts, Amanda!
Please note that if you have both a checking and a savings account with us, these would be two separate accounts with different account numbers. If your checking account is overdrawn at this time, if it remains in an overdrawn status for sixty days, or such earlier time that the Bank determines that the overdraft balance is uncollectible, the Bank can close it and place the account in collection status.
If your savings account is not overdrawn at this time, it would not be closed as part of this process. However, please note that TD Bank reserves the right to offset, meaning that any available funds in your other remaining accounts can be applied to your debt by TD Bank. You can read additional information about this process here: http://bit.ly/1kb17UQ on pages 20-21.
We encourage you to contact our Recovery Department directly at 800-354-9769 for assistance or more information about your accounts in particular. They can be reached Monday through Friday, 8 am through 9 pm and Saturday, 8 am through 5 pm for your convenience.
If you have any other questions, we're available by phone 24/7 at 888-751-9000 or any TD Bank Store found here: http://bit.ly/TDStores.
Hope this answers your question, Amanda! We're looking forward to speaking with you and take care.
LiShu R, Mount Laurel
February 28, 2015 11:17:02 AM