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May 1, 2015 02:11:58 PM
In reply to Elise, Vermont
Thank you for visiting TD Helps today, Elise. We will be glad to respond.
If you have not placed a travel notification on your account, please reach us directly at 1-856-751-9000 or call Collect with operator assistance from any land line phone by asking the Operator to dial 1-215-569-0518 (if you are able to gain access to a land line). After account verification, our 24/7 Banking Specialists will be more than happy to help.
If you are enrolled in Online Banking, you can submit your travel notification via secure message. To send a secured message you must first login to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see and option to "Send a secure message" located in the “Message Center.” In your message, please include the dates and destination(s) you will be traveling. If you are a TD Bank BusinessDirect user, please direct your browser to http://bit.ly/1rvBmq8.
When you place travel notifications, it makes us aware of foreign transactions on your account and help monitor your account's security. While traveling, we also recommend carrying more than one method of payment, just in case you encounter any acceptance issues. For more travel tips while overseas, please visit http://bit.ly/1gDrDYu. You may also want to review our international travel tips frequently asked questions by clicking here: http://bit.ly/1ltwDDc .
We are happy to inform you that you can use your TD Visa debit card at any locations that accept VISA across the globe! You'll be glad to learn that at this time, TD Bank is not charging international transactions fees when making purchases with your TD debit card outside of the U.S.
While you are away, you can also make ATM withdrawals from any machine that displays the VISA or NYCE logo. Please note; each time a Non-TD Bank ATM is utilized, including international ATMs, a non-TD ATM fee may apply depending on your account type. For more information on our fee schedule, please take a look here: http://bit.ly/1cTejgt. You also may be assessed an additional fee (surcharge) at the time of your withdrawal. This fee is set by the machine owner and not associated with TD Bank. We'd like to share with you that we do have some deposit account products either will waive non-TD ATM fees or receive unlimited ATM surcharge refunds. For more information, please refer to the fee schedule provided above.
Let us know if you have any other banking questions. Have a fabulous weekend and enjoy your trip, Elise!
LiShu R, Mount Laurel
May 1, 2015 02:13:14 PM
2 people recommended this