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Hello! My debit card has two checking accounts attached to it. While on the phone with customer service about a bit of fraud, a new account was made, and I received a new debit card. However, I used my new debit card, and it was still taking money from the old account. Can I join the two accounts I now have? If I take the money from the account with the fraud and transfer it to the new account, will my debit card be able to access those funds?
August 26, 2015 12:51:10 PM
1 person recommended this |
In reply to Teresa, Morganville
Thank you for coming to TD Helps, Teresa.
Based off of the information you have provided it sounds as though your new TD Bank Visa Debit Card may still be linked to your old Checking Account.
If you currently have a debit card that is already attached to a checking account, to link that same card to your other checking account we ask that you either give us a call at 888-751-9000 to speak to a Specialist, available 24/7, stop by a nearby TD Bank location or send us a secured message via online banking.
To send a secured message you must have access to your account on www.tdbank.com. If you’re not already enrolled you may do so here: http://bit.ly/1lU2qfY. To enroll online you will need your account number, debit card number and Social Security number to complete the enrollment. Once you’re signed in, please click on the Customer Service tab and then “Send a Message.”
For Store hours and locations please check out: http://bit.ly/TDStores.
Hope you find this information helpful and have a great day.
Brian M., Mount Laurel
August 26, 2015 12:51:58 PM
1 person recommended this