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October 8, 2015 09:27:43 AM
1 person recommended this |
In reply to Theodore, Syracuse
We appreciate your visit this morning, Theodore and would be happy to help point you in the right direction.
Before we do, please understand that although we would like to assist you directly, we do not have access to your account information as TD Helps is considered as unsecured site.
With that being said, as this is pertaining specifically to your account, to best assist you we ask that you connect with us 24/7 at 888-751-9000. After account verification, we would be glad to review the transaction in question further with you.
You may also wish to visit us during lobby hours here: http://bit.ly/TDStores.
Additionally, if you are enrolled in Online Banking, you may send a secure message using www.tdbank.com to reach out to a Banking Specialist and identify what the transaction is. To send a secure message you must first login to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a Secure Message" located in the Message Center. If you are enrolled for our BusinessDirect online banking, you may use this linkhttp://bit.ly/1rvBmq8 to login and send a secure message.
We hope this was helpful, Theodore. Please let us know if you need anything else. Have a great day!
Yen D, Mount Laurel
October 8, 2015 09:29:51 AM
1 person recommended this