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Claude, Laval Quebec
January 25, 2016 08:53:53 PM
In reply to Claude, Laval Quebec
Thanks for joining us on TD Helps, Claude. We'd be glad to help.
We apologize for any inconvenience however for your account security, once a debit card has been closed, we would be unable reactivate the card.
Not to worry! If you have not already done so, you're welcome to stop in at any TD Bank Store nearby you and we'll be able to issue you a card during your visit. Our Stores are equipped with instant-issue machines so that you'll be able to leave with a permanent card in hand. To take a look at TD Stores near you please visit http://bit.ly/TDStores.
We notice that you're writing in from Canada so you're also welcome to give us a call and we'll be happy to mail a card to you at your address on file. We're available 24/7 at 888-751-9000 for your convenience. After account verification, we can ensure we have your address correctly and get one sent out to you. These will usually arrive within 7-10 business days, depending on your local post office.
We hope you find our answer helpful and please don't hesitate to return to TD Helps if you have any further questions.
Shanika A, Mount Laurel
January 25, 2016 08:54:19 PM