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I have two account setup for BJ's payments one has a CC number that is no longer valid and the other has a current valid cc number. Since they both show on the Payment Center list I would like to remove the one that has the inactive CC and keep the one with the active CC.
June 14, 2017 08:49:13 AM
In reply to Milton, Wanaque
Thanks for joining us, Milton. We'd be glad to help.
It sounds as though your payment is set up using Bill Pay. You are able to edit a biller at any time after signing in here: http://go.td.com/1eaISlq. To edit this information, please follow the steps mentioned below:
1. Click on the Bill Pay tab.
2. Click on Activity that is next to the name of the biller.
3. Click on the details link right next to the biller's name.
4. Make the appropriate changes (click on Remove at the bottom) and click Save Changes.
5. Click Finish.
If you're unsure or have trouble, our Specialists are available 24/7 at 800-493-7562 to help!
Have a wonderful day, Milton. We hope this information helps.
Megan K, Mount Laurel
June 14, 2017 08:49:26 AM
In reply to Megan, Mount Laurel
I just want to make sure that when I look at the details of the biller's name and select remove that it only remove that biller's specific info.
June 14, 2017 11:06:56 AM
Welcome back, Milton.
When making this update there are two options available in the steps we've mentioned above, Edit or Remove the biller.
If you choose to remove the biller, that particular biller and its corresponding information will be deleted. You also have the option to edit the information in the fields generated when selecting the Details link, rather than selecting Remove. If you have two billers set up for the same company, don't worry as you may delete only the incorrect one without affecting the other.
Our Tech Support Specialists are available 24/7 at 800-493-7562. They would be glad to walk you through making this change!
We hope this clears things up, Milton. Have a good day.
Megan K, Mount Laurel
June 14, 2017 11:07:17 AM