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as soon as I click on the username, my "password" automatically fills in. I don't want this option as it's not very secure. How do I remove the "automatic password " for this site so I can put it in manually myself every time?
Lawrence, Niagara on the Lake[Ft. Lauderdale]
April 9, 2015 04:10:00 PM
In reply to Lawrence, Niagara on the Lake[Ft. Lauderdale]
Thank you for joining us on TD Helps, Lawrence. We understand your concern and we'd be happy to help.
Based on your question, it sounds as though you may have an Auto Fill feature on your browser. By removing this feature in your browser settings, the issue you've described should be resolved.
If you still encounter difficulties, you are able to contact our 24/7 Tech Support Specialists by dialing 800-493-7562. They are always happy to help.
As it sounds like security is your concern, we invite you to take a look at our Security Center found here: http://bit.ly/1npPddy. It offers some great tips and tools to help keep your banking and personal information secure.
We hope this information helps, Lawrence and have a good day.
Megan K, Mount Laurel
April 9, 2015 04:11:16 PM
In reply to Megan, Mount Laurel
Where do I go to find these "browser settings"?
On my MacBook Pro?
April 14, 2015 04:57:34 PM
In reply to Lawrence, Notl/FLL
Nice to hear from you again, Lawrence!
These settings should be located within the web browser you are using, but as we'd love to help you out in greater detail, their exact location would vary depending on the browser that you are using and what version you have. For this reason, we strongly recommend connecting with Apple Support directly. In the meantime, it may be helpful to consider clearing your browser history, deleting your internet cache and cookies, disabling any plug-ins you're running, and/or restoring your browser to its default settings.
Please know that the TD Bank website www.tdbank.com is fully compatible with the newest versions of most major web browsers (including Internet Explorer, Firefox, Safari, Chrome, etc.); so if you continue to experience trouble, you could also consider using a different web browser than the one you are currently using.
We hope this helps Lawrence and take care!
Megan K, Mount Laurel
April 14, 2015 04:59:24 PM