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May 21, 2015 09:42:08 AM
In reply to MONICA, PATERSON
Hello Monica and thank you for stopping by TD Helps.
Generally speaking, you may overdraw your account by up to $5 per day without being charged a fee. If your negative balance exceeds $5 at the end of the day, we will charge you for each transaction that overdraws your account, up to 5 overdraft fees per day. Please follow here: http://bit.ly/Yv0ulC for additional detailed information on page 3.
As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. If you would like to discuss this further with us, please feel free to call 888-751-9000, 24/7 to speak with one of our Banking Specialists. After account verification, they'd be more than happy to review your account with you. Also, you may visit us at any TD Bank Store, during lobby hours to have your account reviewed in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
Additionally, if you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you have not enrolled, please call us 24/7 at the number listed above to speak with our Banking Specialists. If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
We also invite you to take a look here: http://bit.ly/1AlDFOr for some helpful information regarding the overdraft options available through TD Bank. We understand the importance of managing your finance, our Finance 101 page can be found here: http://bit.ly/1dHULN9. Once there, please scroll down to the bottom of the page and underneath Tools and Resources, we invite you to watch our Overdraft Services Options (video) to find out more about our overdraft protection services, including a comparison chart.
Monica, please reach out to us again though if you have any further questions. Have a great day!
LiShu R, Mount Laurel
May 21, 2015 09:43:20 AM