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why is my cash card denied I did what I thought was correct online to activate it
michael, lexington south carolina
May 17, 2017 12:03:58 PM
In reply to michael, lexington south carolina
Hi Michael. Thanks for writing in!
We're sorry to hear that your card was declined and definitely want to help get this resolved for you.
From your description, we believe you're talking about the TD Visa Cash Rewards Credit Card. If this is the case, please give us a call 24/7 at 888-561-8861 to speak with a TD Credit Card Customer Service Representative. We'd be glad to make sure that your credit card is active and take a look at why your transaction was declined.
You can also stop in to see us at any local TD Bank Store with your credit card. You can find a location near you by clicking here: https://go.td.com/1nq31dc.
If we misunderstood and it's actually a TD Bank Debit Card that you're having difficulty with, you can reach out to us at 888-751-9000. We're available 24/7 to speak with you. If it is a Pre-paid Card the number to call is 888-294-2249. You can also visit us at a Store for Debit and Pre-paid Card issues.
We look forward to talking to you soon. Have a great day, Michael!
Customer Service Team, Mount Laurel
May 17, 2017 12:04:58 PM