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March 19, 2015 05:32:46 PM
In reply to Katie, marlton
Thank you for your question, Katie. We'd be happy to help.
In most cases, the credit issued to your closed debit card will credit back to your account if your checking account is still open and active. Typically credits return to your account after 3-5 business days however, as the card that the original used to process the transaction is closed, the credit may take longer.
If you have any questions or concerns about the credit being issued, we ask that you contact us directly for assistance. You are able to do so 24/7 by dialing 888-751-9000. After account verification, our Representatives will be happy to assist you. If you prefer to speak with a Representative in person, feel free to visit a TD Store during lobby hours for assistance. To take a look at our Store locations and their hours please visit http://bit.ly/TDStores.
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account /personal information.
We hope this helps, Katie and have a good day.
Megan K, Mount Laurel
March 19, 2015 05:33:45 PM