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the checks that are sent out gives my name and address on the check although the payment comes out of the business accounts This sometimes confuses the payee since they often do not know my name, and also my home address becomes known to them. How can I have the payer name changed to the Business name and not my personal name ? So, can you put the Business name on the "BILL PAY" check instead of my personal name ?
February 7, 2018 09:01:39 AM
In reply to Amitabha, Wayne
Welcome to TD Helps, Amitabha!
We'd first like to sincerely apologize for any inconvenience you may be experiencing with TD Bank's Bill Pay feature. We understand your concerns, and will be more than happy to help!
Here at TD Bank, in the event that you'd like to request to have information changed on your bill pay checks, you're more than welcome to do so, and for your convenience, our Tech Support Team is here to assist! To reach a Tech Support Specialist, you may simply dial 800-493-7562, 24 hours a day, 7 days a week.
If you'd prefer, you're also welcome to visit a TD Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
We apologize again for any inconvenience this may have caused you, Amitabha, but we look forward to hearing from you soon, and assisting you with your request!
Thanks again for joining us on TD Helps today. We hope you enjoy the start to your day!
Brittany M, Mount Laurel
February 7, 2018 09:02:43 AM