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June 16, 2015 05:56:28 PM
In reply to Sufang, Granville
We appreciate you writing in to us today.
From your message it sounds like you're referring to transferring funds using our External Transfer service. This can be used to send money from your personal account with TD Bank to your account at another financial institution. You can also initiate a request for funds from your account at another bank to your TD account.
When initiating an External Transfer to an account you have with another institution or vice versa, you will have two delivery options, three-day or next-day delivery. For the three-day option, the fee is $3.00 at this time, whereas next-day delivery has a fee of $7.00. Please note that these fees are subject to change. To qualify for the next-day delivery option, you must wait 90 days from your first successful three-day transfer and must not have had any transactions that overdrew your account in the past 90 days.
When using this service to send funds, the fees above may apply; however, if funds are deposited to your TD Bank account from another institution using our three-day option, we will not charge a fee in that instance at this time. Again, keep in mind that these are subject to change. For more information on our Fee Schedule, you can take a look here: http://bit.ly/1cTejgt.
If the transfer you make is initiated at another financial institution, TD Bank will not assess a fee. This applies to both transfers from and to your TD Bank account as long as the transactions were not initiated using our External Transfer service.
You are more than welcome to get in touch with us to troubleshoot any issues scheduling transfers, or to clarify your fee questions. You can reach our Tech Support Specialists 24/7 at 800-937-5020, or stop in at any of our Stores: http://bit.ly/TDStores.
Hoping this answers the question you had, Sufang!
Enjoy the rest of your week.
Kristen P, Mount Laurel
June 16, 2015 05:58:27 PM