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August 16, 2017 11:41:59 AM
In reply to Susan, Philadelphia
Hi Susan. Thanks for writing in to us at TD Helps.
We'd be happy to help you get back online. As TD Helps is considered an unsecure forum, we do not have access to specific account or login information, but we can direct you to the right person to get this fixed.
Depending on the type of pre-paid Visa Debit Card you have with us, we have a couple of contact numbers. If you have a TD Bank Connect Card, please call 888-568-7130. If it's a TD Bank Go Card you have with us, please call 855-219-8050. At either phone number we have representatives available 24 hours a day, 7 days a week that can help you access your online account.
For either pre-paid Debit Card, we can also help you in one of our Stores. To find a TD Bank Store near you, please click here: https://go.td.com/1nq31dc.
We look forward to hearing from you soon, Susan. Take care.
Candice A, Mount Laurel
August 16, 2017 11:50:15 AM