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I have asked this before. Here is the latest debit. I want to discontinue this debit but the provider says they do not deduct it from my account and I have not been able to get help from TD about discontinuing this. Here is the item on my last account page: Please help!!!!06/01/2015 DEBIT CHURCH OF THE LA CONTRIBUTN $100.00
June 24, 2015 12:03:13 PM
In reply to susan, Savannah
Hello Susan, thank you for submitting your question this way. We're sorry for any inconvenience and will be glad to offer some suggestions to have your future payments stopped as soon as possible.
Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. To best assist you, please feel free to call 888-751-9000, 24/7 to speak with one of our Banking Specialists. After account verification they'd be more than happy to review your account with you and assist you with your stop payment request. Also, you may visit any TD Bank Store to have your account reviewed and future payments stopped in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
Additionally, if you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you have not enrolled, please call us 24/7 at the number listed above to speak with our Banking Specialists. If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message. If you choose to communicate with us via online secure messages, please be sure to include the detailed information in your message, such as the name of the merchant, the date and dollar amount of the recent charge from them.
Please note; fees may apply for this service. For more information on the fee schedule, please take a look here: http://bit.ly/1cTejgt.
We hope the information provided help. Let us know if you have any further questions. Have a great one, Susan!
LiShu R, Mount Laurel
June 24, 2015 12:04:44 PM