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April 17, 2015 02:41:46 PM
In reply to Quynh, Worcester
Hey Quynh, we appreciate you coming to TD Helps with your inquiry. We'd be glad to help point you in the right direction to obtain this information.
Before we begin, we'd like to let you know that TD Bank 1098 Tax Forms were generated and mailed by January 31, 2015, if your accounts paid a minimum of $600.00 in interest for the tax year 2014. Please note that interest forms are not available online and we apologize for any inconvenience this may cause.
To obtain any information related to your mortgage, including information regarding interest you paid, you're welcome to contact a Financial Solutions Group Specialist 24/7 at 800-937-5020. Please use Option 1 and have your account information ready so that we can best assist you. We're happy to provide this information to you by phone, or you can request a copy of your 1098 form to be mailed to you.
You may also wish to send us a request via Secured Message. To send a Secure Message, you must first be enrolled in Online Banking and to start the process please visit here: http://bit.ly/1lU2qfY. Keep in mind that you will need your account number, ATM/Visa Debit Card number and email address. Once enrolled, you may send a secure message by selecting "Send a secure message" located on the left hand side of the page, beneath "Message Center." In your secure message, please be sure to include the account numbers, your current address and the reason you're requesting a copy (i.e. lost other copy, did not receive original).
Otherwise, just stop in and see us! We're available at these locations and times: http://bit.ly/TDStores and would love to see you.
If you'd like to obtain an Interest Paid Letter, you're welcome to fax this request to us. Please fax your request including the following information to our Mortgage Research Department at 207-755-4229:
-Your account number
-Your request for an Interest Paid Letter including the year requested
-Your return fax number
The turnaround time for the request is 3-5 business days, and the letter will be sent back to you at the fax number you provide.
We hope this helps Quynh. Have a great weekend and let us know if you have any other questions.
Yen D, Mount Laurel
April 17, 2015 02:48:01 PM