Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
James, East Northport, NY
December 26, 2014 02:29:03 PM
In reply to James, East Northport, NY
Hi, James! We appreciate your question on TD Helps today.
As you mentioned that there is a debit on your account that you're not familiar with, we would need to review this in further detail with you. Please note that we would like to assist you directly; however, we do not have access to your personal information since this is considered an unsecured forum.
To better assist you, we to invite you to give one of our knowledgeable Banking Specialists a call. For your convenience, we are available 24/7 at 888-751-9000 and can review the transaction with you and provide you with any options you may need.
You're also welcome to send us a Secured Message for assistance. To do so, please log in at http://bit.ly/1eaISlq. Once you have done so, locate the Customer Service tab at the top right, and then click on Send a Message. Please submit your inquiry and a friendly Representative will respond shortly.
Or, if you'll be nearby one of our Stores, feel free to stop in during our extended lobby hours. If you click here: http://bit.ly/TDStores, you can find the TD Bank Store and lobby hours nearest you.
We hope this helps you identify the charge, James and feel free to visit anytime with other questions. Have a great weekend!
Kristen P, Mount Laurel
December 26, 2014 02:32:05 PM