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I was using the send money tab option to another outside bank and it is in the process of waiting for verification by my phone number but I no longer have that so how do I cancel the transaction while it is in this step of processing?
September 29, 2017 12:29:01 PM
In reply to Ssrah, Rockville
Thanks for sending us your inquiry regarding canceling a send money payment.
For further assistance with any questions or concerns, or even maintenance that you may need to perform with TD Bank's Send Money feature, we ask that you contact a Tech Support Specialist directly so that they may further assist you.
Our Tech Support Team is available 24 hours a day, 7 days a week, and will be happy to help you at 800-493-7562.
In addition to calling, you're also welcome to visit a TD Store location for assistance, if that's more convenient for you. A Customer Service Representative will be happy to help, during lobby hours, and we invite you to check out the link here: http://go.td.com/1f9DSJR to find your nearest TD Store location.
We hope this helps a bit. Have a great day, Sarah.
Alara B, Mount Laurel
September 29, 2017 12:29:19 PM