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minimum balance of $100.00 which is to have no service charges. Has there been a change,and if so what is available in a checking account with no service vcharge?ngharge.
September 14, 2015 04:03:58 PM
1 person recommended this |
In reply to John, Kissimmee
Good afternoon John,
Thank you for checking in with us regarding your account and we apologize for any confusion.
First, we'd like to tell you that we haven't changed the structure of any of our checking accounts recently. Our personal checking products either require a minimum daily balance to avoid a maintenance fee, or have a flat monthly fee in lieu of this minimum.
If you have one of our current products, you could locate it here: http://bit.ly/1aDaRqd to read more about the requirements.
We'd be happy to go over your account with you to see which one you have and why the fee was assessed. Because we don't have access to your personal information since this is considered an unsecured forum, please contact our 24/7 Customer Service line at 888-751-9000 and a Specialist would be glad to see more about what's happened here.
If you'd prefer, you also have the option of sending a Secure Message through Online Banking. If you are not enrolled in Online Banking and would like to be, please click here to begin: http://bit.ly/1lU2qfY. Once you are enrolled, please sign into your account at http://bit.ly/1eaISlq, click on the "Customer Service" tab and then select "Send a Message." You may also visit any TD Bank location during lobby hours for assistance as well. Please visit: http://bit.ly/TDStores to find locations near you.
We hope this will help, John!
We look forward to talking with you about this and hope to hear from you soon.
Kristen P, Mount Laurel
September 14, 2015 04:08:20 PM
1 person recommended this