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also my visa debit card expires 07/15 - will I automatically receive an updated one?
May 22, 2015 01:23:46 PM
In reply to John, Rehoboth
Thank you for visiting TD Helps today, John. We will be glad to assist you with your Checking account and your debit card.
As you wish to change your existing TD Simple Checking account to a different product type, you may call our Banking Specialists or send us a secure message via Online Banking. To connect with one of our Banking Specialists, you can call 888-751-9000 24/7 and upon verification, they will be able to assist you. We encourage you to review all our Checking Accounts we currently offer from here: http://bit.ly/1oXjGgF. You might also find it convenient to use our Checking Account Selector Tool found at http://bit.ly/1vW1xnU, which can provide the best account for you after you answer a couple quick questions.
To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq . On the left hand side, you should see and option to "Send a secure message" located in the “Message Center”. When sending us the secure message, please be sure to provide us your account number and the account type you are requesting and we will be happy to process your request.
If you prefer, you may also feel free to visit us at your local TD Bank Store location, during lobby hours to speak with a friendly Store Representative. Click here: http://bit.ly/TDStores for a list of TD Stores and hours near you.
Now move to your second question about your TD Visa debit card, please know that the replacement card will be automatically mailed to your address on file within 30 days prior to the expiration date. It is normally delivered within 7 to 10 business days. However, delays may occur depending on your postal office.
Please reach out to us again though if you have any further questions. Have a great weekend, John!
LiShu R, Mount Laurel
May 22, 2015 01:24:44 PM