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karla, union city
February 6, 2015 07:59:17 PM
In reply to karla, union city
Hey, Karla! Great to see you on TD Helps and sorry to hear about any difficulties with your debit card. We can certainly help you get this working again.
First, since you mentioned that you have a student debit card, there are two possibilities. First, if you have a Student Checking account with a TD Bank Visa Debit card, you may review the limits for that type of card here: http://bit.ly/1kb17UQ on pages 43-44.
On the other hand, if you have a TD Bank Visa Go Card, you're welcome to view some helpful information about that type of card right here: http://bit.ly/1j8sgt2. For more information, you might also like to check out our Frequently Asked Questions here: http://bit.ly/1gRpCay, and the Go Card Terms & Conditions can be found here: http://bit.ly/1eSK0Du as well as the Account Guide here: http://bit.ly/1zrVD2w.
Please understand that even though we would like to help you directly, because TD Helps is considered a public forum, we do not have access to your personal account information. With that being said, for your Visa Debit card, we do ask that you contact us directly at 888-751-9000, 24/7. Or, for your Visa Go card, we invite you to give a call to our Go Card Specialists at 855-219-8050, also available 24/7. After you connect with our Specialists and after account verification, we would be happy to help get your card back up and running!
If you prefer, you're also invited to any nearby TD Bank Store during lobby hours for assistance. Please see a listing of our Stores and hours nearest you at http://bit.ly/TDStores.
We hope this will help, Karla! Best of luck and have a great evening.
Kristen P, Mount Laurel
February 6, 2015 08:00:57 PM