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So I made a student account. and the last time I went to a TD bank and asked if I can cash my check and not put in money (I had 3 checks) and the girl could only cash one and I didn't know why and she said it was because I didn't have any money in my debit card. But why couldn't I get it in cash?
December 19, 2017 02:16:25 PM
In reply to Herizen, naples
Thanks for taking the time to write us on TD Helps, Herizen. We'd be glad to review how cashing a check works.
When you visit a TD Store, our Tellers are able to cash both TD and non-TD checks for you. Checks drawn off of TD Bank are debited from the associated account and the funds are provided to you.
Negotiating a check not drawn on TD Bank works a little differently. Since we're unable to verify the account information held by another financial institution, you must have enough funds in your account to cover a non-TD check.
If there is ever an instance in which you do not have enough funds in your account to cover cashing a non-TD Bank check, our Tellers will ask you to deposit the check and wait until the funds clear prior to making a withdraw.
We're sorry if this caused any inconvenience or confusion, Herizen. If you'd like to discuss this with your TD Store Specialists, feel free to check out their contact information here: http://go.td.com/1f9DSJR.
We hope this clears things up and have a great day, Herizen.
Megan K, Mount Laurel
December 19, 2017 02:16:39 PM