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I have a student checking and a savings account. I used to be able to access both of them online. Now I can only access the checking. Why?
Ian, Merrimack, NH
December 21, 2016 11:45:26 AM
In reply to Ian, Merrimack, NH
Good morning, Ian. We are sorry to hear that you're having difficulties with your online banking and we'd like to guide you in the right direction to get this resolved.
As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. To best assist you, we recommend contacting us 24/7 at 888-751-9000 to speak with a Banking Specialist. After proper account verification, we would be happy to help get you online in no time.
If you prefer speaking with us in person, you may also visit your local TD Bank Store during normal lobby hours. At the Store we will be able to verify you with your valid photo ID and assist you with the Online Banking enrollment. To find a TD Bank near you please take a look here: https://go.td.com/1nq31dc.
We hope the information provided helps! Let us know if you have any further questions. Have a great one.
Shanika A, Mount Laurel
December 21, 2016 11:46:04 AM