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required. How can I proceed? FYI I live abroad and my account is dormant with no activity for the last 10 years...
marco, paris, france
November 12, 2014 05:04:39 PM
In reply to marco, paris, france
Bonjour, Marco! Thanks for reaching out to us through TD Helps. We understand your desire to keep track of your account from abroad and would be happy to help you.
We'd like to provide a little information for you, considering that you mentioned that your account hasn't had any recent activity and could be dormant. Please see the article listed here: http://1.usa.gov/1ED20S9, which reviews information about abandoned or unclaimed accounts in the US. Please keep in mind that once an account becomes dormant, it can be turned over to the State in which the account was opened after a 3 or 5 years of no activity, depending on your location.
Please note that if this has occurred with your account, you'll be able to contact the State to claim the funds. There is no time limit to do this. You may be able to locate the contact information via your State's website, or you're welcome to contact us and we'll be able to provide that info over the phone. From outside the United States, please call us on 1-856-751-9000, or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518.
If you have current information that your account is still active, we would recommend the following steps, so that we can assist you in getting up and running for online banking. First, in order to remove the Dormant status from your account, a deposit or withdrawal in any amount will be needed. As you're in France, we'd recommend mailing a deposit to us to reactivate the account.
You may mail your deposit to:
TD Bank, N.A., ME2-001-033 P.O. Box Number 1190, Lewiston, ME 04243
Or, if you would like to use FedEx or UPS a mail in deposit, please use this address:
TD Bank Bank by Mail, 140 Mill Street, Lewiston, ME, 04243
Like any other deposits, a few simple guidelines apply:
-Cash should not be sent through the mail
-Payee of the check and name on deposit ticket should be the same
-If you don’t have a deposit ticket, please include the account number on a separate slip of paper
-Checks should be endorsed (and restricted for deposit only)
-Multiple checks should be listed and a total of the deposit listed
-Do not staple transactions
Once you have mailed the deposit and have allowed sufficient time for us to receive and process it for you, we would recommend giving us a call using either of the numbers mentioned above. At that time, we'll be able to verify that your account is in an Active status again, and assist you in signing up for Online Banking. You'll also be able to order an ATM card at that time if you like. Please note that when you call, we'll need to verify information listed on your account, for security purposes.
We hope this helps Marco, and please reach out again if you have any other questions. Have a great day, thanks!
Kristen P, Mount Laurel
November 12, 2014 05:06:22 PM