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March 10, 2015 09:38:16 AM
In reply to sheng, ottawa
Thanks for joining us here at TD Helps, Sheng.
Although we would like to assist you directly, we do not have access to your account information as TD Helps is considered an unsecured forum.
Seeing that you are writing to us from Ottawa, we invite you to connect with our friends from up North via their TD Helps page here: http://bit.ly/1qHQQns you may also connect with a Credit Card specialists over at TD Canada Trust by dialing 800-983-8472 available 7AM -12AM ET.
We hope this helps and please have a great day!
Yen D, Mount Laurel
March 10, 2015 09:40:50 AM