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only allowing me to show up until the beginning of Aug,2014. Can you help me view the checks before that? I have a TD Bank BusinessDirect account and I need to view checks paid from the entire history of the account, but the account details are only allowing me to show up until the beginning of Aug,2014. Can you help me view the checks before that?
Heidi, Morristown, NJ
October 17, 2014 02:04:35 PM
In reply to Heidi, Morristown, NJ
Thank you for stopping by TD Helps, Heidi! We are happy to answer your questions.
Please note, that the history option via our BusinessDirect site only allow you to search account information within your current or previous statements only. You will need to choose the statements tab if you would like to retrieve check paid information from the previous 18 months of statements.
To view your last 18 months of statements online, after logging in your account from here http://bit.ly/1rvBmq8 , please follow the steps below to obtain your statements:
1. Click on the accounts link at the top of the screen
2. Click “Statements”
3. Choose the statement period you would like to view and click “View Statement”
4. You may then click the print icon if you would like to print a copy of your statements
You will be able to view the check numbers, amounts and posting dates in your monthly statements. Additionally, if you are previously signed up for paperless statements or paid for check image fees, check images should also be included on the last page of your monthly statement. If you do not wish to enroll for paperless statements, you may still request to have your check images displayed on your future monthly statement.
If you wish to, you may request your previous check copies to be mailed to your address on file by visiting your local TD Bank Store, sending us a secure message via your on line banking or contacting us at 888-751-9000, 24/7 to speak with a TD Bank Banking Specialist who can assist you after account verification. To find out TD store locations near you, please visit, http://bit.ly/TDStores.
Feel free to review our Fee Schedule located here: http://bit.ly/1cTejgt for any applicable fees.
We hope this information helps, Heidi. Enjoy the rest of your day!
Justin B, Mount Laurel
October 17, 2014 02:07:15 PM
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