Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I have a TD checking account and I want to pay the house rent to my house owner's bank account. Is it possible to pay online using my TD bank account? His bank is Sun Trust bank.
June 14, 2014 05:05:07 PM
In reply to Sk, NY
Thanks for joining us at TD Helps today, Sk.
Our Online Banking customers can send money to anyone by signing up for Popmoney to make person to person payments. Once enrolled, you'll be able to set up your contacts with any or all the below delivery methods enabled.
• e-mail address
• mobile phone number (for text message delivery)
• account number
For text and e-mail delivery, the recipient will receive built-in directions on how to claim the money you've sent. You can add a personal message or even an electronic greeting card to accompany the money you're sending
Please note, there are limits in place for your protection. If you the amount you wish to send is higher than the limit, you have the options to write a check, send a wire or send a bill payment.
To use this feature, you’ll need to be logged in to Online Banking from the main website. This link will bring you directly to the log in page: http://bit.ly/1eaISlq. Once you’re logged in, you must enroll for Person-to-Person payments. To do so, you would select the tab that says “Person-to-Person Payments” at the top of your online banking screen. Then, you will be asked to accept a user agreement, review the fee schedule Fees and confirm your email and phone number. A text and email code will be sent to the mobile number and email address we have on file for you. Next we will ask you to submit both codes for verification to complete the enrollment process. Once the enrollment is complete you’ll be ready to send the payment and in the next three business days your house owner will receive the funds.
This feature is available for most personal checking and money markets accounts. To use these services you must have an Online Banking profile with a U.S. address, a unique U.S. phone number, an active unique e-mail address, and a Social Security Number. Your eligible personal deposit account must be active and enabled for ACH transactions and Online Banking transfers. For more information, read the Terms & Conditions.
If you are not currently signed up for online banking you may visit http://bit.ly/1lqyp6r to enroll. You will need your account number, debit card number and Social Security number to enroll.
If at any point you need assistance, please give our Online Team a call 24/7 at 800-493-7562.
Let us know if you have any other questions and enjoy your day.
Sandy D, Mount Laurel
June 14, 2014 05:06:17 PM
In reply to Sandy, Mount Laurel
Thanks Sandy for the information. My landlord wants the rent to be paid with a check paid to the hiring realty. They want a physical check. Is there a way to set it up or scheduled at TD bank so that a check can be sent to the realty office?
Teresa, Jensen Beach
September 26, 2014 11:28:59 AM
In reply to Teresa, Jensen Beach
Hi, Teresa, we appreciate you vising us here on TD Helps! We will be sure to provide you with the information needed for your rent payment inquiry.
Based on the information you provided, you may wish to use our free online Bill Pay service. To use this service, you must be enrolled for Online Banking. If you have not done so, you can enroll for free here: http://bit.ly/1eaISlq. You will need your account number, TD Bank ATM/Debit Card, your Social Security Number and your email address. Once at the page, please select "Personal" from the drop down box. When you select continue, you will have to read and accept the Online Banking Service Agreement. Then you will be asked to enter your personal information including the items mentioned earlier and to create a User Name and password. Finally you will be asked to create three security questions. If you do not have the required information to set up for Online Banking or you need assistance enrolling, you may contact us 24/7 at 1-800-493-7562 to speak with a Digital Banking Specialist. Upon proper account verification, we would be happy to help get you started.
When you finish the enrollment process, you will have immediate access to your account(s). After you log onto your Online Banking, to enroll for our Online Bill Pay service, you will have to select the "Bill Pay" tab. You will then be asked to accept the Bill Pay user agreement. Once accepted, you can then immediately begin scheduling your bills! We invite you to take a look at our Bill Pay FAQs by clicking here: http://bit.ly/1gWIrp7. Again, if you need assistance setting up the Bill Pay, please do not hesitate to contact us directly at the number provided above or visit as at any local TD Store, during lobby hours. For hours and locations near you, please take a look here: http://bit.ly/TDStores.
Please note; payment method is determined by the payee. We always try to send the payment out electronically; however if the payee is not set up to receive electronic transmittals from financial institutions or if there is some information that does not match (i.e., account number or account-holder’s name), we process a paper check and mail it directly to the payee.
You also have the option of writing a personal check and mailing it out to the Realty Office by visiting your Postal Office. If you prefer to not send a personal check, you have the option of visiting us and purchasing a Money Order, or depending on the amount of the check, an Official Check.
Please note, in order to purchase these types of checks, you must be a TD Customer and this can be purchased at any TD Store. Additionally, there may also be a fee associated with this purchase. For our fee schedule, please follow this link for more information: http://bit.ly/1cTejgt.
We hope this helps, Teresa and have a good day.
Yen D, Mount Laurel
September 26, 2014 11:33:33 AM