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I checked my account this morning and noticed I have a apple I tunes purchase for 29.99 taken from my account which I DID NOT authorize! How can I resolve this?
January 7, 2018 07:43:29 AM
In reply to Jackie, Tampa
Good Morning, Jackie. We're so sorry that you have an unauthorized transaction on your account, and we'll be happy to help you.
It is recommended that you call us immediately, so that we may close your debit card, which will prevent any additional transactions from being authorized. If this transaction was debited from your account directly, there may be additional steps that need to be taken. Either way, we are here to help!
You may reach us by phone 24 hours a day, 7 days a week by dialing 888-751-9000. Or, if you'd prefer, you may visit your local TD Bank Store to receive assistance with this transaction. To view our Store locations and hours, please click here: http://bit.ly/TDStores.
Please know that we would like to assist you directly; however, TD Helps is not considered a secured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Jackie. Thanks for stopping by, and take care.
Natasha M, Mt. Laurel
January 7, 2018 07:43:55 AM