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I LOST MY DEBIT CARD W TO KNOW THE CARD NUMBER ?
May 9, 2016 12:34:58 PM
1 person recommended this |
In reply to SHALINI, MUMBAI
We're sorry to hear that you've misplaced your debit card, Shalini. We'd be glad to review the next steps.
If you have not done so already, we recommend reaching out to us directly to assist with your debit card. If you are enrolled in Online Banking, you are able to send us a secure message. To log in, please visit here: http://go.td.com/1eaISlq. Next click the Customer Service tab and use the Send a Message link with your request. We'll be able to close your card once we receive your note. Kindly note that we would like to assist you here, but we won't be able to access your account as TD Helps is not considered a secured forum for your confidential information.
If you prefer to call, you may contact us from outside the United States at 1-856-751-9000, or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518. For your convenience, we are available 24 hours a day, 7 days a week. The US country code is 1-011.
Once we hear from you and we have closed your card, we can also mail a new card to you at your current location or to your home address, and feel free to ask for instructions on this when you get in touch with us. Or, you'll be able to stop in at any of our Stores when you get back to pick one up. Feel free to find a location nearby you at http://go.td.com/1f9DSJR, and we can issue you one instantly during your visit. We'll also be sure to review your account with you and make sure all transactions are yours.
Please know that in order to obtain your debit card number, you must visit a TD Store in person. We apologize if this causes any inconvenience.
We hope to hear from you soon, Shalini and have a good day.
Megan K, Mount Laurel
May 9, 2016 12:35:13 PM