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June 1, 2015 10:07:58 AM
In reply to Daniel, Holliston
It is a pleasure to have you join us on TD Helps, Daniel.
Please contact our 24/7 Customer Service line at 856-751-9000 or via collect with operator assistance at 00+1-215-569-0518 at your earliest convenience. Once our Banking Specialists verify your account information they can close your debit card, review your account, file a dispute for any unauthorized transactions that may have taken place and expedite a new debit card to be mailed to your current location.
Another way that a debit card can be expedited to an alternate address would be sending us a secured message through online banking. Please include the information below:
Your account number
Address to where the card should be mailed
Do you want your card to be sent via Federal Express?
Please also include the following statement “I take full responsibility for the card being mailed to the alternate address.”
To send a secure message, you must first logon to your TD Bank online profile. You may do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." Please include the same information listed above for the fax option in your secured message. If you have not enrolled, please call us at the same number listed above and speak with our Banking Specialists.
If you are in the US, you may visit us at any TD Store, during lobby hours, and our Customer Service Representatives would be happy to print out a new card for you. You would be able to leave with a new TD Debit Card right then and there! Check out http://bit.ly/TDStores to find a TD Bank near you.
Hope you find this helpful, Daniel. Take care!
Brian M., Mount Laurel
June 1, 2015 10:08:27 AM