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March 8, 2015 07:52:57 PM
In reply to shailendra, phoenixville
Thanks for reaching out to us about your claim, Shailendra. We'll be happy to point you in the right direction.
Please understand that even though we would like to help you directly, because TD Helps is considered an unsecured forum, we do not have access to your personal account information. With that being said, we do ask that you contact us directly from outside the United States via phone at 1-856-751-9000, or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518. For your convenience, we are available 24 hours a day, 7 days a week. After you connect with our Specialists and after account verification, we would be happy to help with anything you may need for your claim.
If you prefer and you are enrolled for Online Banking with us, you may send us a Secure Message so that we can review your account further. To send a secure message you must first log in to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see and option to "Send a secure message" located in the “Message Center." Kindly send us a note with your question or concern so that we may better assist you.
We hope this will help, Shailendra! Best of luck and have a great one.
Kristen P, Mount Laurel
March 8, 2015 07:53:58 PM