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March 23, 2015 07:50:12 PM
In reply to Aidan, willimgton
Thanks for reaching us on TD Helps, Aidan. We'd be happy to help.
If your auto loan is with TD Bank, N.A., you are able to view your loan via Online Banking and the Mobile Banking App.
To use the TD Bank Mobile App you must first be enrolled for Online Banking via www.tdbank.com. Click here for the “Online Banking Sign Up page”: http://bit.ly/1lU2qfY. You will need your Social Security Number, your account number, your TD Bank ATM/Visa Debit Card, and your e-mail address.
It’s ok if you do not have all of the items needed! You can call us 24/7 at 888-751-9000 to speak with one of our dedicated Banking Specialists. After account verification, we can help get you set up. If you prefer, you could even stop by a TD Bank Store and any Customer Service Representative would also be happy to help. For hours and locations near you, click here: http://bit.ly/TDStores.
Once you’ve successfully enrolled, you can then use the TD Bank Mobile App. The user name and password for the app will be the same as what you set up on the webpage.
If you are having trouble using the App, we invite you to take a look here: http://bit.ly/1hOPk1H. Not only does the page review the capabilities of the Mobile Banking App itself but there are quick guides and videos on how to use the App itself!
If your auto loan is with TD Auto Finance, we ask that you contact them in regards to their mobile capabilities. They are available Monday through Friday 8:00 am to 10:00 pm and Saturday 8:00 am to 7:00 pm at 1-800-556-8172 to help you.
We hope this helps and have a good night.
Megan K, Mount Laurel
March 23, 2015 07:52:26 PM