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Sujatha Rao, Hyderabad - India
January 24, 2015 03:50:19 PM
In reply to Sujatha Rao, Hyderabad - India
Hello Sujatha and thanks for connecting with us here on TD Helps.
The replacement debit card is normally mailed to your address on file within 30-45 days prior to the expiration date. It is normally delivered within 7 to 10 business days. However, delays may occur when sending to an international address.
If you have already updated your address with us and we have your current address on file at this time, your replacement debit card will be mailed to your address in India automatically. If you wish to confirm your current address, please feel free to reach out to us.
When calling from India or any other country outside the United States, please dial us direct at 1-856-751-9000 or call Collect with operator assistance from any land line phone by asking the Operator to dial 1-215-569-0518 (if you are able to gain access to a land line).
Also, if you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a Secure Message" located in the “Message Center." If you have not enrolled, please call us 24/7 at the number listed above to speak with our Banking Specialists. If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
Let us know if you have any other questions. We hope you have a nice day!
LiShu R, Mount Laurel
January 24, 2015 03:51:32 PM