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For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
Amy, Boston, MA
March 18, 2015 10:53:27 PM
In reply to Amy, Boston, MA
Good evening and thank you for stopping by TD Helps, Amy! We'll be happy to guide you in the right direction.
If the check was purchased by you, you can check on the status of it in a couple of ways. You can call our 24/7 Customer Service line at 888-751-9000 and one of our Banking Specialists can check on the status of the check in question after proper account verification. As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
If you are enrolled in online banking, you can send a secured message requesting the status of the check. If you're not currently enrolled for Online Banking, you may do so by clicking here: http://bit.ly/1lU2qfY. Please have your account number, debit card number and Social Security number available. If you have any trouble signing up, please contact our Customer Service line at the telephone number listed above. Once you are enrolled, please sign into your account, click on the Customer Service tab and select "Send a Message."
You may feel free to stop into any TD Bank location during lobby hours as well. Please visit: http://bit.ly/TDStores to find a TD Bank near you.
We hope this helps and please let us know if you have any questions!
Justin B, Mount Laurel
March 18, 2015 10:55:07 PM